Just about everyone who owns a business needs a solid security system backed by a reputable firm such as CCTV Services. We build, install, maintain and repair the best security systems and associated services in the industry. When you invest in our security systems, you can expect unparalleled customer service, the finest SMART DVR and NVR surveillance systems, Motion Alert Technology, Unlimited Video Storage services, Professional Installation, as well as affordable financing options.
Technical Support Service
The complicity of modern technology based products / systems, coupled with the diversity of today ‘s installations, requires that installers need to have access to all the possible technical problems likely to be encountered during the usage of the product / system not only with-in the warranty period of one year but much beyond for several years.
Our objective is not only to be a mere product supplier but a reliable product dealer, with a difference of standing out from our competitors, due to fully trained, experienced and dedicated team technical support engineers, to ensure proper and timely services, to deliver total customer satisfaction by a team of ATLS
After sales & service
The company is also dedicated to a competitive product service to customers by re-focusing on the present core product range. The company is now able to offer its customers, guaranteed back-up after sales services in less than four hours to demanding customers. Our diversified product range with prompt after sales services policy has earned tremendous confidence amongst multi-national companies, corporate and professionally managed private / public sector / govt. sector organization, which presently are our core strength.
Once an order is placed with the company, customers have confidence that it will be processed by a dedicated team of sales / customer’s service professionals, who will plan and Programmer the back-up product service support, before delivery of the equipment / system at every step.
Product Repair work
Even the highest specification products can fail occasionally and, if this does occur, customers should expect a professional and prompt response from their suppliers.
The company has established a new system for repair procedures, which ensures that the whole process is hassle-free. Simply contact the customer service division for help.
The range of support services now extends to customers training, site surveys, help desk service, pre- built facilities (subject to terms and conditions), product support information, technical sheets, specifications sheets and updated versions of softwares being constantly improved / developed by the company, based on various customers feedback and constant technological improvements in hardware.
Any client with training requirements for engineers, surveyors or specifiers is encouraged to talk to our technical support team on mutually convenient time.